MesolightBIM

• Proceed to checkout and finalize payments
• After finalizing payment, click the download button (the download button displays after payment is complete.)
• Your file will be downloaded as a zip file.Extract on computer and you can start editing or use as you wish.
• Alternatively you can access your email and download your file from there.
• If you are having trouble extracting your files, follow product videos and learn how to extract.
• If you continue to have any kind of problems on downloading and extracting the files, contact our support team and we will get back to you as soon as we can.

After purchase you will be able to instantly download the product after checking out. A follow up email with product links will be sent in case you face challenges in downloading from the online store

• Product files exist in different file formats. To view your product format. SELECT your product > SCROLL down to the DESCRIPTION AND FEATURES section > SELECT the features and benefits tab > SCROLL DOWN and you will see your product file format. Contact support for any questions and inquiries.

YES: If you cannot find your preferred payment option on our checkout pages, contact support to assist in available payment options from your region. To make a payment option request:

• Select the items you wish to purchase and proceed to the checkout page.
• Choose the "Make Alternative Payment Plan" option as your payment method.
• Complete the necessary information and provide any required documentation.
• Our support team will contact you promptly to finalize all the details of your preferred payment option .

• Email support at mesolight.info@gmail.com
• Phone support at +267 73 839 116
• Send us a message on Facebook, YouTube or WhatsApp.
• Use the contact form in the contact us page.
• Use community forums and engage with other community members.
• Check the FAQ section for details on how to contact support